Mostly Asked Hotel Desk Clerk Interview Questions

A hotel desk clerk is a well skilled and highly trained person employed at a hotel who is liable for greeting and welcoming visitors in the hotel premises. He or she is the key representative who ensures client satisfaction in a chivalrous, well-organized and friendly manner, both face-to-face and on the phone. Nowadays careers in the hotel industry are available in abundance. If you want to secure a decent job in this sector then you must prepare yourself for answering the following questions which are listed as under: 1. Can you please tell us a bit about yourself?Here, the employer is looking for a quick overview of your academics. The employer is not interested in your family, pets, or hobbies. Just inform the interviewer about your professional self. The most excellent way to answer this is to give a brief summary of your qualification so far, focusing on your job related accomplishments.2. Just tell us something about the roles and responsibilities of a hotel desk clerk?Hotel desk clerk is the person, who is always in the public eye. A hotel desk clerk has to execute various important roles and responsibilities. They look after check in, check out procedure, handle cash, assign rooms, register guests, determine credit, render bills, receive cash, credit payments and provide guest service.3. Please tell us about your capacity of typing?Good typing speed is very essential for this post. A hotel help desk clerk is supposed to have a typing speed of 40 to 50 words per minute. Hence you should make sure that you possess this speed. Otherwise it is very hard for you to be selected. You should practice very hard on typing speed. 4. What is the most effective way of communication?I think one should be modest, courteous and sociable while talking to others. It is a best way of communication according to me.5. There are so many hotels. Why do you specifically want to join us?Do your homework before the interview and spend some time online or at the library and make research about the respective hotel. Find out as much as you can, including products, size, income, reputation, image, management talent, people, skills, history, and philosophy of the respective hotel.These are some of the frequently asked interview questions. Make sure you prepare these questions well before appearing in front of the interviewer. Do not forget to say 'Thank You' to the person or people who interviewed you.